Q: Are there any special discounts?
A: Please call with questions about special pricing. NOTE: In order receive VFN’s special pricing you must provide us with all requested documentation.
Q: Does VFN charge storage fees?
A: Items that are left at our location for several months are subject to storage fees. Freight companies will also charge storage after a few days of non delivery or pickup. Please be ready for your parts.
Products & Services:
Q: Does VFN keep parts in stock?
A: VFN’s parts are made to order. We do have certain parts that we are able to produce faster than others. However, most hardware is kept in stock. Rush orders are decided on a case to case basis. Please call us for the time frames. Our typical leave time is 6 weeks. Our busiest season generally spans November - April, however we have been known to be busy beyond these months - please check for current timing prior to ordering. Will help you plan your project out.
Q: Does VFN offer Lexan windows?
A: Yes, please call us for all questions and pricing on Lexan.
Q: Does VFN accept custom orders?
A: VFN no longer offers the service of custom installs of scoops onto hoods. However, if there is something special you need done it never hurts to ask. For some items we do offer our parts in a heavier matting - designed for additional durability for a 10% increase in cost. Please call or e-mail us for more information.
Q: Does VFN offer any hardware?
A: YES. Most of our hardware is in stock.
Please follow these links: http://www.vfnfiberglass.com/mountinginstructions.htm
Q: How do I place an order?
A: Payment and orders are accepted by phone only. We do confirm orders by email - please read confirmation emails in their entirety, as they include important information that was discussed at the time of order. We cannot be held liable for any miscommunication after this email has been sent off.
Q: Will I receive an invoice or a receipt after I place an order?
A: VFN can send you an order confirmation upon request by e-mail, mail, or fax.
Q: Can I pick up my order from VFN’s location?
A: Yes! We love getting to meet our wonderful customers! Please note that if you pick up from our location you must pay state tax, unless you are a business that will be reselling the iems and have proper tax exempt documentation.
Q: Will I have to do any modification to my parts?
A: Aftermarket Fiberglass parts are not direct fitting these products are built for racing and may require modifications. These can include: trimming or slotting of hinge holes, fabricating brackets for bumpers, front ends, bodies and dashes as well as dzus pins to hold down pin on items. Please familiarize yourself with our front end mounting kits, videos and perhaps some research if you're not familiar with use of these products. As always we are available to answer your questions. Our goal is to ensure our products fit your needs.
Q: How do I store my VFN parts once I receive them?
A: It is best to test fit items immediately but sometimes storing is necessary. Pin on hoods should be stored in an upright position or laid flat - never on the side. Do NOT lean other parts against the fiberglass items as over time it may lead to distorting the shape of the item - making it more difficult to install on your car.
Q: What if I am having technical issues with VFN part(s)?
A: If you’re experiencing technical issues such as fitment, please call us. VFN handles the majority of the technical complaints by having the customer e-mail us at firstname.lastname@example.org. We will ask you to provide pictures, as well as the parts description and issue. We do our best to resolve these issues for you as soon as possible. Most resolutions include troubleshooting the item and making additional adjustments - please be open to our suggestions - our goal is for you to have a great fitting part.